Shipping & Returns– Super Coral Play
SHIPPING & RETURNS

Shipping & Return Policy


Shipping

All orders are typically processed within 1-3 business days and shipped weekdays Monday - Friday, excluding holidays. Please allow up to 3-5 business days to receive your package.


Please email customer service at contact@supercoralplay.org immediately if you have any changes to make to your order. No changes can be made to the order once the package has been shipped.


OUR CURRENT DOMESTIC SHIPPING OPTION IS USPS SHIPPING(3-5 BUSINESS DAYS)


OUR CURRENT INTERNATIONAL SHIPPING OPTION IS USPS(7-14 BUSINESS DAYS)


Many international orders are subject to tariffs/duties to be paid by the customer. These fees and taxes are the sole responsibility of the customer and are not factored into the price at purchase. Please be sure to research your countries rules, regulations, tariffs and duties before placing your order.Please allow an extra few days for International USPS Shipping for customs paperwork to be completed and time to process through the international shipping facility. This process may take up to 14-20 business days during certain times of the year.It’s also important to note that there are a few countries that we cannot currently ship products*By placing an order with SuperCoralPlay, the customer acknowledges and accepts all responsibility for the package to be delivered to the destination given to SuperCoralPlay during checkout. We are not responsible for lost or stolen packages or packages delayed by the Postal Service Domestically or Internationally.

Returns:

All online sales are final and non-refundable. No returns or exchanges will be accepted for any products or donations unless item is damaged or incorrect item is sent.  Customer service must be notified within 5 business days at contact@supercoralplay.org to initiate a damaged or incorrect item exchange.

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